Privacy Policy

Our Privacy Policy aims to apprise you of how we collect, manage and protect the personal data we receive through this website or by any other means, such as by telephone, email or post.

Scope of the Privacy Policy

This Privacy Policy applies to the personal data provided by our clients, suppliers, persons seeking information, job candidates and, in general, to the data supplied by third parties when deemed necessary for the development of our business activities and provided there is a legitimate reason for the processing of their data by Mecalux.

Responsible party:

NIF: A-08244998
Registered Office: Silici nº 1 -5-. Cornellà de Llobregat. Barcelona. Spain.
Tel. +34-932616901

Information we collect

We gather personal identification data such as your name, address, telephone number, email or your username as required by sections of this website, when you request information, purchase our products, register as a user and, in general, when it is deemed necessary for the continuance of business relations with MECALUX. In the case that maintenance service is provided, your voice may be recorded. In the event purchases are made via the Internet, banking data that may be provided shall be transferred directly to the banking entity through the respective payment gateway; as such, the data corresponding to your debit or credit card shall not be accessed or stored by MECALUX.

Information gathered automatically: the IP addresses that MECALUX receives from all the website’s users — these IP addresses are automatically sent by browsers whenever access is requested to this website — can be stored for internal purposes. These include ensuring the website’s quality, maintaining its security, measuring visitor traffic and determining the most visited sections of the website. This information does not identify website users. We can compile this information by means of cookies, as explained in the Cookie Policy.

Purposes of processing your data

The personal data supplied to us are processed for the following purposes:

  • deal with your requests for information and visits;
  • manage business relations;
  • contact you through email;
  • send business communications by post or email to apprise you of our products, services, sales and promotions, provided that you have consented to them;
  • carry out surveys on our products and services in order to know about your experience with MECALUX and offer you better customer care and service; and
  • provide online support to address your requests for maintenance service, technical assistance or information.

If you are a job candidate, your data can be processed in order to:

  • carry out personnel recruitment procedures;
  • apprise you of the job vacancies that arise in our organisation.
  • request job references from people or companies to which you have rendered your services; and
  • when applicable, hire you as an employee.

Data storage period

In the event you request information on our products and services, your data will be stored for the time needed to communicate information in this regard to you.

In the event that technical support, maintenance service or information is requested online, your data will be stored for the time necessary to attend to your request, manage business relations, provide service and fulfil legal obligations.

If you maintain business relations with MECALUX, the data provided for this purpose will be held while business relations are maintained or for the years required to comply with the accounting and tax obligations in force.

Your personal data could be processed to send you surveys on our products and services in order to know about your experience with MECALUX and offer you better customer care and service. These data will be retained for the time required to measure your satisfaction with MECALUX.

In the event you consent to receive advertising by post and email, your data will be stored until you communicate to us your wish to unsubscribe for that purpose or until you exercise your right to cancel your data.

If you are a job candidate, the data provided to this end will be stored until the job posting has been allocated or until you exercise your right of cancellation. In the event you do not exercise your right of cancellation within one (1) year, your data will be cancelled after said time. Assuming that you are hired for the job post, your personal information will be stored for the length of the working relationship and for the legally-prescribed period.

Legal grounds for processing your data

MECALUX is entitled to handle your data to process your orders, provide the agreed-upon services and send the requested information for carrying out the respective purchase or service contract or for the implementation of pre-contractual measures at the request of the interested party.

MECALUX is entitled to send business communications about our products, services, sales and promotions if you have given your consent.

By the same token, MECALUX has a legitimate interest in carrying out surveys and collecting data for the provision of maintenance service with the aim of improving customer service.

MECALUX is entitled to handle your data for recruitment processes in accordance with your expressed consent.

In any event, you have the right to revoke the given consent, in a non-retroactive manner, at any time.

Your data can be communicated to these recipients

Your data can be transmitted to other companies of the MECALUX Group, our business partners inside the European Union and, on a residual basis, to other countries when strictly necessary and only in order to fulfil your requests for information, manage your business relations with us and provide technical support or information. You can consult information on the Group’s companies at our website.

Protection of your data

It may be necessary to create a user account and configure a password to use specific functionalities or services offered by our websites. In this case, it is your responsibility to maintain password confidentiality. We deem that any person who accesses their account with their password is authorised to do so. We are not responsible for unauthorised access or the damages that this may cause. In the event that you have knowledge of the illegal use of the account and its password, or of any other problem related to the security of the account, you must change the password and inform us immediately.

Furthermore, we inform you that MECALUX has implemented the necessary technical and organisational measures to ensure the privacy and security of your personal data.

Embedding of third-party services

MECALUX uses third-party services to display its content and services, such as videos, with the purpose of advertising the company on the basis of its legitimate interest.


MECALUX uses the functions of the YouTube service, embedding them in its website for the purpose of displaying and reproducing videos.

The entity providing this service is Google Ireland Limited, a company established in Ireland and governed by Irish law, with registration number 368047 and offices at Gordon House Barrow Street, Dublin 4, Irleland.

The videos are incorporated in the expanded data protection mode.

The user stares that he/she understands that YouTube also uses cookies to collect information on visitors to its website. YouTube uses this information to compile video statistics, prevent fraud and improve usability, in addition to other purposes. Irrespective of whether the embedded video is reproduced, every time the MECALUX website is accessed, a connection to the Google DoubleClick network is established. When the video starts to play, other data processing, which MECALUX neither manages nor is responsible for, could be triggered.

Users can find more information about YouTube’s services and privacy policy at, as well as in Google’s Privacy Policy at

Your data protection rights and how to exercise them

You have the right to access your personal data, rectify inaccurate data or request their deletion when they are no longer required. You also have the right to object to the processing of your personal data and to request their portability. In certain circumstances, you may request restricted processing of your personal data.

If you have any questions whatsoever with respect to our Privacy Policy or wish to exercise the rights mentioned here, you may send a letter to MECALUX, S.A., Registered Office: Calle Silici 1 - 5, 08940 Cornellà de Llobregat, Barcelona, Spain, attaching a copy of your identification document. Alternatively, you may send an email to with “Data Protection” in the Subject line.

Should you have any questions or concerns about this Privacy Policy and the exercising of your data protection rights, please notify us by email at In the event you believe your protection rights have been infringed, you can file a complaint with the pertinent Data Protection Supervisory Authority.

Validity and amendment of the Privacy Policy

The Privacy Policy is carried out in accordance with the General Data Protection Regulation and is in force from the publication date. MECALUX may amend the Privacy Policy; each new version will be published on this website.

Last updated: July 2020