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Remote support

Remote support

We will keep your system in top notch condition

Get in touch

We stay involved long after your system is up and running. Once a customer is working with our software, Mecalux offers ongoing, comprehensive software maintenance services.

  • License management

    License management

    Receive product updates and patches. Mecalux invests a great deal of its business resources in the improvement and ongoing development of its software solutions to pass onto its customers.

  • Remote support

    Remote support

    Enjoy support from our team. Choose from options such as: Monday to Friday, 8 am to 6 pm office hour assistance; to the more extensive 365 days a year, continuous customer care package. Any customer with an active license can sign up for our remote support service.

  • System monitoring

    System monitoring

    Remote support also includes proactive monitoring via the Easy Monitor tool, which checks periodically that all critical aspects of your installation are running smoothly. 


WHY CHOOSE MECALUX SOFTWARE SOLUTIONS?

  • earth

    Backed by a solid company with more than 50 years of experience.

  • people

    More than 150 engineers work exclusively on developing software solutions.

  • adaptation

    Mecalux adapts to your company’s needs and objectives.

  • graphic

    Continuous software development and updates, thanks to substantial investments in R&D.